This platform is not for medical emergencies
If you are experiencing a medical emergency, call 112 or 10111 (Namibia), or go to your nearest hospital immediately. Do not rely on this platform for urgent care.
1. Medical Disclaimer
Namibia Health is a digital health information and coordination platform. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions about a medical condition. Never disregard professional medical advice or delay seeking it because of something you read or use on this platform.
AI-generated assessments (for example, symptom checks and skin analysis) are preliminary suggestions only and must not be relied upon as a diagnosis. A qualified healthcare professional must confirm any diagnosis.
2. Eligibility and Accounts
To use the platform you must be at least 18 years old, or use it with the consent and supervision of a parent or guardian. You are responsible for keeping your account credentials secure and for all activity under your account. You agree to provide accurate information and to keep it up to date.
This platform is operated by [Add your organization or legal entity name] (registration number [Add registration number]), contactable via our Contact page.
3. Acceptable Use
You agree not to:
- Submit false, misleading, or fraudulent health or insurance information.
- Attempt to access another user's data without their permission.
- Use the platform to harm, harass, or impersonate others.
- Upload content that is unlawful or infringes the rights of others.
4. Limitation of Liability
The platform is provided "as is" and "as available", without warranties of any kind. To the maximum extent permitted by law, [Add your organization name] and its operators are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, including any health decisions made based on AI suggestions or information displayed here.
Because the platform is currently in a development / pilot phase, it may contain errors, downtime, or incomplete features. You use it at your own risk.
5. Changes to These Terms
We may update these Terms from time to time. We will notify users of material changes through the platform or by email. Continued use after changes constitutes acceptance of the updated Terms.
6. Contact
Questions about these Terms? Contact us at [Add legal contact email].